Your Charity Donation Receipts — Frequently Asked Questions
With tax season fast approaching, here are your frequently asked questions in regards to charitable tax receipts. If you don’t find your answer here, please don’t hesitate to reach out to our donor relations team by email at [email protected] or call us at 1-855-377-4673.
When will I receive my 2025 charity donation receipt?
Islamic Relief Canada issues consolidated tax receipts at the beginning of every year, so you will receive your tax receipt
by February 2026 latest.
Will I receive my charitable tax receipt by email, mail, or through the Donor Portal?
Your consolidated tax receipt will be sent to the email address on file unless otherwise requested. If we do not have your email address, the receipt will be mailed to the address we have on record.
In addition, donors can log in to the Donor Portal to securely download their 2025 tax receipt, as well as access previous years’ tax receipts, at any time.
What should I do if I do not receive my charitable tax receipt by the deadline mentioned above?
If you have not received your tax receipt by March 15, kindly search your junk or spam folder. Try searching “Islamic Relief Finance”, “2025 Official Tax Receipt” or “ [email protected] ”. Alternatively, please log in to your Donor Portal account and access your tax receipt there.
If you did not receive it or if you are not able to find it, kindly email us at
[email protected]
or call us at 1-855-377-4673.
Will I receive a separate charitable tax receipt for each donation?
No, you should receive one consolidated receipt which includes all of your donations for the year.
What should I do if the amount on my charitable tax receipt does not match my records?
Our records should reflect all of your donations with Islamic Relief throughout the year. If you believe the amount is incomplete, kindly email us at
[email protected]
. Please let us know the total on your tax receipt and the total based on your records; once we have this information, we will look into it further to determine if there is a discrepancy.
How can I request a name change to my charitable tax receipt?
Before you request
Per CRA rules, donation receipts can only be issued to the true donor (the individual or organization that made the gift). We can process a change only if tax receipts for the year(s) in question have not been filed with the CRA.
What to send (corporate ↔ personal)
Email [email protected] with:
- The completed Donation Change Request Form (include: corporation name/address, personal name/address, last 4 digits of the card used, and the tax years).
- Proof of corporate ownership (e.g., letter of incorporation showing you as sole owner).
- A letter on company letterhead, signed by the owner, authorizing the move of donations to the personal donor profile.
- Proof that receipts for the listed years have not been filed with the CRA.
Please allow 20–25 business days after we receive all required documents. Incomplete or non-compliant requests may be declined. If receipts for past years have already been filed with the CRA, changes can only be made for the current tax year.
Can I use a charitable tax receipt if it is issued under my spouse’s name?
Tax receipts for spouses are interchangeable. You can use the tax receipt with your spouse’s name to file your tax return so you do not need to request a name change.
If I made a donation on behalf of more than one person, can the total amount be split so that each individual receives their own tax receipt?
We cannot do this for credit card or cheque donations unless it was previously specified in an email or a note.
How can I request to change my address on my charity donation receipt?
To update your address on file, please email
[email protected]
with your old address and new address.
Can I receive a tax receipt for all donations and purchases?
Yes, you can receive a tax receipt for all donations with Islamic Relief, including monthly and one-time donations.
We do not issue tax receipts for ticket sales or purchased items
. Purchased items can include Zamzam water, cupcakes, dates, olive oil, and sweaters.